Class Passes, Gift Cards, and Retail Policies
All purchases of Drop-ins, Class Passes, or Memberships are non-refundable, non-transferable and non-exchangeable. If you find that you are unable to use up your class pass or membership, you may request to transfer the balance to a friend. Please email us or call (774) 454-7290 to make arrangements to transfer a balance.
Retail items are non-refundable, but you may exchange clean, unworn/unopened items for a different item or for store credit.
Class Refund Policy
Please note: this policy is for regular yoga & dance classes only.
At this point in time we do not penalize for no-shows. If you enroll online for a regular yoga class and cannot show up, you will not be charged, and your class credit will remain on your account with us.
Workshop Policy
Workshop purchases are non-refundable. However, if you notify us via email at least 72 hours before the workshop begins, you may:
- Sell or give your spot (for the same event only) to someone else.
- Trade for a studio credit less a $25 administrative fee.
Exceptions for emergency situations (examples: child in hospital, sudden death in family) will be evaluated on a case-by-case basis.
Class passes or drop-in credits cannot be used toward workshops.
Professional Trainings Policy
Our Professional Trainings require a huge amount of time & effort on the part of our staff, and many of our instructors travel long distances to teach at our studio. These programs are booked with the instructors months in advance.
As a result, all Professional Trainings are non-refundable, however, they may be transferred:
- Most of our Professional Trainings are offered on a yearly basis. If you find you cannot attend the program, you are welcome to attend the same training in the future, should we hold it. (Example: You paid for & missed Thai Massage in 2015, but you can attend it in 2016 at no extra charge.)
- As an alternative, you are welcome to sell or give your spot to someone else.
Exceptions for emergency situations (examples: child in hospital, sudden death in family) will be evaluated on a case-by-case basis.
Teacher Training Refund Policy
Our Teacher Training programs require a huge amount of time & effort on the part of our staff, and programs are scheduled far in advance based on the number of students enrolled.
All Teacher Training programs are non-refundable and non-exchangeable. If you find that events in your life prevent you from attending or paying for your classes, please talk to us about making alternate arrangements. You are welcome to re-enroll at no extra charge within 1 year.
For example, if you began the 200 Hour Teacher Training in September of 2015, but personal issues or changes in your schedule forced you to drop out in October, you would be welcome to rejoin us for our January 2016 session (or Summer Vinyasa 2016, or September 2016). Any deposit or payments you made would be applied to the future session.